Terms of Service

The terms under which Slant provides the Brand Size-Up Audit and related services.

Who we are

Slant Design ("Slant," "we," "us") is a brand strategy and marketing leadership consultancy based in Vancouver, BC, Canada. By purchasing or using Slant's services, you ("client," "you") agree to these Terms.

The service

The Brand Size-Up Audit is a productized brand analysis delivered as a designed PDF deck within 2 business days of payment confirmation. The audit typically includes elements such as a 6-dimension scorecard, competitive landscape analysis, voice and visual identity assessment, quick wins, strategic recommendations, positioning paths, a whitespace opportunity reveal, and a one-insight summary. The exact components vary by brand and are tailored to what each audit surfaces.

Slant's other strategy and marketing services (such as strategy sprints, fractional CMO retainers, and brand refresh projects) have separate scopes and pricing. These Terms cover the Brand Size-Up Audit specifically; higher-tier engagements are governed by separate agreements.

Payment

The Brand Size-Up Audit is priced at $499 USD, processed by Stripe at the time you submit the intake form. Payment is required before audit work begins. You authorize Slant to charge your payment method via Stripe.

Slant does not store credit card information. All payment processing is governed by Stripe's terms.

Delivery

Slant aims to deliver the audit deck within 2 business days of payment confirmation. We will email the deck (PDF) to the email address you provided on the intake form. If we cannot meet the 2-business-day window due to high volume or scheduling, we will notify you within 1 business day of payment with an updated timeline.

Refunds

If the audit misses the mark, email hello@slant.is within 7 days of delivery and tell us what's off. We'll revise the deck once to address it. If you're still not satisfied after that revision, we'll issue a full refund of the $499 you paid.

This covers the quality and usefulness of the audit itself. It does not cover business outcomes, which depend on decisions you make after delivery (see "Limits on liability" below).

Information you provide

By submitting the intake form, you confirm that:

How Slant produces the audit

Slant uses a combination of human strategic judgment (provided by Brady Whitteker, founder, with 17 years of consumer brand operating experience) and AI-assisted research and analysis tools (Anthropic's Claude). All audit findings are reviewed and edited by a human before delivery.

Information you provide is processed through these tools to produce the audit. We do not allow our AI providers to use your information for model training. See our Privacy Policy for details.

Intellectual property

The deck and its contents

Upon full payment, you receive a perpetual, non-exclusive license to use the audit deck for your internal business purposes. You may share the deck with employees, contractors, board members, investors, or other parties with a legitimate interest in your brand strategy.

You may not republish the deck publicly (in whole) without Slant's written permission. You may reference, quote, or summarize findings in your own work.

Slant's frameworks

The 6-Dimension Brand Size-Up framework, the Brandstorm methodology, and the design templates used to produce the deck remain Slant's intellectual property.

Your brand and content

You retain all rights to your company name, brand assets, products, services, and any content you provide to Slant. By providing this content, you grant Slant a limited license to use it solely for the purpose of producing your audit.

Confidentiality

Slant treats information you provide as confidential. We do not share specific client information with third parties (other than the service providers listed in our Privacy Policy) without your permission.

Slant may, with your explicit written permission, publish anonymized case studies that reference work done for you. We will not publish identifying information about your company without that permission.

Data use and learning

To improve the quality, accuracy, and speed of our analysis over time, Slant retains and analyzes information about the brands, businesses, and markets we study. What we retain is limited to (a) publicly available information we observe or gather about a brand or its market (for example: how a brand appears in AI-generated search answers, publicly posted reviews and ratings, publicly available competitor information, and other openly accessible web information); and (b) our own analytical work product — the insights, scores, and assessments our engine and our team produce from those public inputs.

What we never pool into our learning systems. We do not add to our cross-client learning systems: (a) any material you provide to us in confidence; (b) any material covered by a non-disclosure or confidentiality agreement; (c) any internal documents, trade secrets, or proprietary information; or (d) information identifying individual people (our records operate at the level of the business or brand, not individuals). If you provide confidential material to inform a specific engagement, we use it for that engagement only and it stays outside our learning systems.

Confidentiality on request. Where you require a non-disclosure or confidentiality agreement, we will sign and honour it (see "Confidentiality," above), and material covered by it is excluded in full from the retention described here.

Provenance and auditability. Every piece of information we retain under this section is tagged with its source category — publicly observed, or analytically derived from public inputs — so the origin of anything in our systems can be identified and, where appropriate, removed.

De-identified and aggregated insights. Insights we develop from retained information are used, and may be shared, only in a form that does not disclose your confidential information. Any named reference to a brand in our internal analysis relies solely on the public-provenance information described above.

Your requests. You may ask what information we hold in connection with your brand and request correction or removal of specific records; we will action reasonable requests. This right attaches to business-level records; we hold no personal information about you to which a separate access right would apply.

Limits on liability

The Brand Size-Up Audit is provided "as is." Slant makes no warranty that the audit's recommendations will produce specific business outcomes. Strategic decisions you make based on the audit are your responsibility.

To the maximum extent permitted by law, Slant's total liability arising from or related to the Brand Size-Up Audit is limited to the amount you paid for the audit ($499 USD). Slant is not liable for indirect, consequential, incidental, or punitive damages.

Marketing follow-up

By submitting the intake form, you consent to receive follow-up communication from Slant about your audit, related Slant services, and occasional brand strategy content. You can unsubscribe from non-essential communications at any time by emailing hello@slant.is.

Communications related to the delivery and follow-up of your specific audit (delivery emails, scheduling, debrief invitations) are considered transactional and will continue regardless of marketing unsubscribe status.

Termination

Either party may terminate the engagement at any time with notice. If Slant terminates after payment but before audit delivery, a full refund will be issued. If you terminate after audit delivery, no refund will be issued unless within the satisfaction window described above.

Changes to these Terms

Slant may update these Terms from time to time. Material changes will be reflected in the "Effective date" below. Continued use of Slant's services after a change constitutes acceptance.

Governing law

These Terms are governed by the laws of British Columbia, Canada. Any disputes arising from these Terms will be resolved in the courts of British Columbia.

Contact

Questions about these Terms: hello@slant.is

Effective date: June 16, 2026